How it works
How it worksFrom order to online, without chasing for updates.
Every Altay Web project runs through the same six stages. You always know where the project is, what we are doing and what we need from you.
- 1
Getting started
Order, scope and onboarding
- What Altay does
- We confirm scope, set up your project space and prepare the research plan.
- What we need from you
- Complete onboarding so we have the facts, files and access we need.
- 2
Research & direction
Audience, competitors and messaging
- What Altay does
- We research your market, shape the messaging and set the design direction.
- What we need from you
- Read the direction and approve the sitemap, messaging and visual direction.
- 3
Design & build
Your website takes shape
- What Altay does
- We design and build the pages, then test them across devices.
- What we need from you
- Send any outstanding content while we build.
- 4
Review & sign-off
Consolidated feedback and approval
- What Altay does
- We publish updated previews and track your revision cycles openly.
- What we need from you
- Review the private preview and submit one consolidated set of feedback.
- 5
Publish
Going live
- What Altay does
- We launch the site, check analytics and run final quality control.
- What we need from you
- Confirm domain and access details.
- 6
Complete & care
Handover and aftercare
- What Altay does
- We hand over ownership, documentation and any agreed care plan.
- What we need from you
- Get your handover pack and decide on ongoing care.
Included with every package
Your own client portal, from day one.
Most website projects go quiet after the deposit. Yours does not. Every Altay Web client gets a private portal — progress you can watch, a direct line to your designer and one place for everything the project needs.
- See progress liveEvery stage, every milestone, updated as it happens. No more “any news?” emails.
- Talk to your designerOne thread with the person building your website. Decisions stay in one place.
- Send everything onceLogos, photos, copy and access details uploaded securely, never lost in an inbox.
Your client portal
Your project lives in one place from the moment you order until the day we hand it over.
- See the current stage and what happens next
- Upload logos, photos, copy and access details
- Review private previews of your website
- Submit one consolidated set of feedback per cycle
- Approve milestones and download invoices
- Message Altay without digging through email
Bespoke builds
Applications follow the same stages, with scoping in between.
Altay Web Studio projects run through the same six stages, with a dedicated scoping stage before the build. You approve a written specification, screens and a fixed build price before any development starts, then review working software at each milestone.
What counts as a revision cycle?
A revision cycle is one consolidated set of feedback submitted through your portal, followed by one updated version from Altay. Start includes one cycle, Grow two and Sell three. Fixing a fault or something that does not match the agreed scope does not use a cycle. New pages, new functionality or a change to an already approved direction may require a separate quote.
Common questions about the process
What counts as a revision cycle?
A revision cycle is one consolidated set of feedback submitted through your portal, followed by one updated version from Altay. Start includes one cycle, Grow two and Sell three. Fixing a fault or something that does not match the agreed scope does not use a cycle. New pages, new functionality or a change to an already approved direction may require a separate quote.
How quickly do you reply?
Within one working day, Monday to Friday. Anything urgent during a launch window is handled the same day.
What slows projects down?
Missing content and delayed feedback. Onboarding is designed to collect what we need up front so the build is not held up.
What happens after launch?
You get a handover pack with ownership, access details and documentation. Ongoing care is optional and quoted separately.