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Legal

Privacy policy

Last updated: this policy is a plain-English summary and will be reviewed before launch.

Who we are

Altay Web provides website design and build services in the United Kingdom. VAT registration number 496257838. You can contact us at hello@altayweb.co.uk.

What we collect

  • Contact details you give us by email, phone or when booking a discovery call.
  • Business information you share so we can research and design your website.
  • Account and project data if you use the Altay Web client portal.
  • Billing information needed to raise invoices and process payments.
  • Basic analytics about how this website is used.

Why we use it

To answer enquiries, deliver projects you have ordered, meet our legal and tax obligations, and improve this website. We do not sell your data.

Sharing

We share data only with service providers who help us operate — for example hosting, payment processing, email and scheduling — and only as far as needed to deliver the service.

How long we keep it

Project and billing records are kept for as long as required for tax and legal purposes. Enquiry records are kept only while they remain useful.

Your rights

You may request access to, correction of, or deletion of your personal data, and you may object to certain processing. Email hello@altayweb.co.uk and we will respond within one month. You may also complain to the Information Commissioner’s Office.